Product Owner with 9+ years delivering products across insurance, consumer health, pharmaceuticals and financial services. At Marsh, I lead broking and claims analytics products for consultants and clients, shipping new functionality that has uncovered millions of dollars in commercial opportunities.
My career spans commercial sales and marketing, regulatory affairs, and global manufacturing supply chain. At Kenvue and Johnson & Johnson, I built commercial analytics and Amazon marketplace tools driving multi-million-dollar growth, and scaled a regional automation function from the ground up. Earlier, at Pfizer and GSK, I delivered technology in highly regulated environments - including a system that helped streamline regulatory approval for the Comirnaty COVID-19 vaccine.
Principal product owner for a global brokering operations tool tracking $15bn+ in client premiums. Product functionality I defined enabled broker operations teams to identify $8m+ in new placement premium opportunities and $2m in attributed revenue, with a cross-sell feature in late development.
Owned an EMEA portfolio across digital, eCommerce, and marketing. Co-defined Amazon 360 with commercial users: a dashboard for Amazon listing performance and sentiment analysis that enabled teams to focus on listings most likely to grow, contributing to uplift in the millions; migrated EMEA data onto Snowflake for reporting.
Regulated workflow and compliance across Pfizer, GSK, and Johnson & Johnson: Business Analyst / Project Coordinator role on the new Pega platform for global regulatory tracking (built from greenfield; later used for Comirnaty (COVID-19 vaccine)), GxP manufacturing digitisation, and EMEA automation with ~$1m CIO funding, thousands of hours returned per year, and hundreds of thousands saved by avoiding off-the-shelf apps.
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From LinkedIn. Initials only to protect identity.
“To make it simple I will put this upfront: you can’t say ‘No’ to Will. We rapidly reached from zero to the ‘performing’ phase of the team with ease. Will is a very well-organised project manager.”
“Will has been an inspiration for me through my journey in J&J. The way he communicates with the team and supports each of us makes him a truly great manager and leader. He always offers his help and gets the best out of people. His ability to create simple solutions for the most complex problems, with great ideas and knowledge.”
“Will joined GSK as an industrial placement student, making himself indispensable to our IT tech delivery team - from test scripts to validation in a GxP environment. He has a great sense of preempting project requirements. We took the unusual step of keeping him within our team on a part-time basis through his final college year.”
“I have been mentoring Will during his industrial placement at GSK. He is eager to learn, wants to succeed, and takes responsibility for growing his skills. He quickly improved at public speaking; after a couple of months he was organising and facilitating the sessions. I have seen him grow into a very capable professional.”
BSc (Hons) Computing and Business Administration with a year in industry - First Class Honours, US GPA ~4.0
What I have actually used in the roles above.
3 months notice period.
Based in London. Happy to relocate. No sponsorship needed for UK or EU/EEA. US and Canada need sponsorship. Happy in office or remote - whichever fits the role and hiring manager preference.
Yes. There is a structured JSON export for systems that prefer fields you can import or map (without PDF scraping). It includes contact details and key metadata; the full CV is the PDF.