Principal Product Owner with 8 years across insurance, consumer health, and pharma. At Marsh, owning brokering operations products tracking $15bn+ in client premiums, with $2m in attributed revenue and product capabilities I built that enabled teams to identify $8m+ in new placement opportunities.
Previously at Kenvue and Johnson & Johnson - co-defined Amazon 360 with commercial users, contributing to a $5m sales uplift, and built an EMEA intelligent automation function with $800k CIO funding (2,800 hrs/year returned). Strongest where regulated delivery, commercial outcomes, and data-led prioritisation meet.
Principal product owner for a global brokering operations tool tracking $15bn+ in client premiums. Product functionality I defined enabled broker operations teams to identify $8m+ in new placement premium opportunities and $2m in attributed revenue, with a cross-sell feature in late development.
Owned an EMEA portfolio across digital, eCommerce, and marketing. Co-defined Amazon 360 with commercial users: a dashboard for Amazon listing performance and sentiment analysis that enabled teams to focus on listings most likely to grow, contributing to a $5m uplift; migrated EMEA data onto Snowflake for reporting.
Regulated workflow and compliance across Pfizer, GSK, and Johnson & Johnson: BA/PA on a new Pega platform for global regulatory tracking (built from greenfield; later used for Comirnaty (COVID-19 vaccine)), GxP manufacturing digitisation, and EMEA automation with $800k CIO funding and 2,800 hours/year returned.
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From colleagues and managers on LinkedIn - verbatim. Names withheld out of courtesy; full versions on LinkedIn.
“To make it simple I will put this upfront: you can’t say ‘No’ to Will. We rapidly reached from zero to the ‘performing’ phase of the team with ease. Will is a very well-organised project manager.”
“Will has been an inspiration for me through my journey in J&J. The way he communicates with the team and supports each of us makes him a truly great manager and leader. He always offers his help and gets the best out of people. His ability to create simple solutions for the most complex problems, with great ideas and knowledge.”
“Will joined GSK as an industrial placement student, making himself indispensable to our IT tech delivery team - from test scripts to validation in a GxP environment. He has a great sense of preempting project requirements. We took the unusual step of keeping him within our team on a part-time basis through his final college year.”
“I have been mentoring Will during his industrial placement at GSK. He is eager to learn, wants to succeed, and takes responsibility for growing his skills. He quickly improved at public speaking; after a couple of months he was organising and facilitating the sessions. I have seen him grow into a very capable professional.”
Technologies and tools from the roles above - not a repeat of impact stories.
The questions you usually have to email me to find out.
I’m currently at Marsh on a 3-month notice period. We can confirm dates on the first call.
London-based and self-relocating. UK and EU/EEA roles need no sponsorship; US and Canada are possible with sponsorship. Happy to consider remote-first roles.
Yes. There is a structured JSON export for systems that prefer fields you can import or map (without PDF scraping). It includes contact details and key metadata; the full CV is the PDF.
Send the job spec and I’ll reply within a working day with whether it’s a fit.